The Basket Company Announcement FAQ

 

What happened to your website?
BasketCompany.com has transitioned into Baskits.com. You can now create an account on our new state-of-the-art website and experience an upgraded platform for all your shopping needs. If you're experiencing any issues please contact us at help@baskits.com and one of our gift specialists will be more than happy to assist.

What happened to your products?
The Basket Company and Baskits Inc. have merged our product selection in order to provide the finest gifts Canada has to offer. All products (including all your favourites from The Basket Company) can now be found on Baskits.com.

Is your showroom still open?
Yes, the existing showroom at 30 Dorchester Avenue will remain open with regular business hours of Monday - Friday, 9AM to 5PM. In addition, as a result of the merger, you'll be able to shop for your favourite products at two additional Baskits locations located in Downtown Toronto and East Toronto. For full details please visit our Get In Touch page.

Will your contact information remain the same?
Yes, you can still contact our customer service sales team at 1-800-547-2979 or 416-252-2265. All previous email addresses will remain the same.

Can I still work with my favourite staff member?
Our personnel have not changed and they remain as dedicated as ever to ensuring you have the very best customer experience possible.

Is there anything else I should be aware of?
The Basket Company has always shared a deep commitment to our customers, and this extends to the protection of the information that we receive from you. Through the merger, all customer information on file with us (including personal information) has been shared with Baskits Inc. and we are pleased to confirm that our combined organization will remain deeply committed to the privacy of our customers and that all transferred information will continue to be held in a secure and protected manner. Should you have any questions in this regard, please don’t hesitate to reach out to us.